Hivelabs Technologies Corp. respects your privacy. This Policy explains what personal data we collect through hivelabstech.com, why we process it, how we protect it, and the choices and rights available to you.
1. Scope and who we are
Hivelabs Technologies Corp. ("Hivelabs," "we," "us," or "our") is an information technology services and solutions company based in the Philippines. For personal data collected through this website, Hivelabs generally acts as the personal information controller.
This Policy applies to visitors of hivelabstech.com and people who communicate with us through the website, email, telephone, consultation-booking links, or related online channels. It does not automatically govern personal data that we process on behalf of a client through a client system, hosted application, managed service, or other project. In those cases, the client's privacy notice and our agreement with that client may apply.
We process personal data in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its Implementing Rules and Regulations, relevant issuances of the National Privacy Commission (NPC), and other applicable laws.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact information: name, company, position, email address, telephone or mobile number, and other contact details.
- Inquiry and project information: messages, service interests, business requirements, budgets, timelines, files, and other information you choose to provide.
- Appointment information: preferred meeting date and time, time zone, and information submitted through our scheduling provider.
- Business relationship information: proposal, sales, support, partnership, supplier, or recruitment communications and related records.
- Device and usage information: internet protocol (IP) address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, timestamps, and diagnostic or security logs.
- Cookie and preference information: cookie identifiers, consent choices, website preferences, and analytics information, where enabled.
- Other information: any personal data you voluntarily provide when contacting or interacting with us.
Please avoid sending sensitive personal information unless it is necessary and we have specifically requested it through an appropriate and secure channel.
3. How we collect information
We collect personal data:
- directly from you when you submit a form, book a consultation, call or email us, apply for an opportunity, or otherwise communicate with us;
- automatically through cookies, server logs, and similar technologies when you use the website;
- from your employer or organization when it engages or communicates with us;
- from referrals, business partners, public professional profiles, and other lawful public sources; and
- from service providers that help operate our website, scheduling, communications, security, and analytics.
4. How and why we use personal data
| Purpose | Examples of data used | Basis for processing |
|---|---|---|
| Respond to inquiries and arrange consultations | Contact, inquiry, and appointment information | Your consent; steps taken at your request before entering a contract |
| Prepare proposals and deliver requested services | Contact, company, project, and communication records | Performance of a contract or steps before entering one |
| Maintain client, supplier, partner, and professional relationships | Business contact and relationship information | Contractual necessity; legitimate business purposes; consent where required |
| Operate, secure, troubleshoot, and improve the website | Device, usage, log, and cookie information | Legitimate business purposes; consent for non-essential cookies where required |
| Send service updates, event invitations, or marketing communications | Name, email, company, interests, and preferences | Your consent or another lawful basis; you may unsubscribe at any time |
| Meet legal, regulatory, accounting, security, and dispute-resolution requirements | Relevant contact, transaction, communication, and technical records | Legal obligation; establishment, exercise, or defense of legal claims; protection of lawful rights and interests |
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing already carried out lawfully before your withdrawal. We do not sell personal data.
7. International data transfers
Some service providers or systems we use may process or store information outside the Philippines. When personal data is transferred internationally, we take reasonable steps to ensure that the recipient provides a comparable level of protection, including through contracts, access controls, security measures, and other safeguards required by applicable law.
8. Data retention
We retain personal data only for as long as necessary for the purposes described in this Policy, including to respond to inquiries, maintain business and project records, comply with legal and regulatory requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the information, the relationship involved, and applicable legal requirements.
When personal data is no longer required, we securely delete, anonymize, or dispose of it in accordance with our policies and applicable law.
9. Security
We use reasonable and appropriate organizational, physical, and technical safeguards designed to protect personal data against accidental or unlawful destruction, alteration, disclosure, misuse, loss, and unauthorized access. These measures may include access restrictions, authentication controls, encryption where appropriate, monitoring, backups, personnel confidentiality obligations, and security reviews.
No website, transmission, or storage system is completely secure. If we become aware of a personal data breach, we will assess and respond to it and notify the NPC and affected individuals when required by law.
10. Your privacy rights
Subject to the Data Privacy Act and its applicable conditions and limitations, you may have the right to:
- be informed about the processing of your personal data;
- object to certain processing or withdraw consent;
- access personal data we hold about you;
- correct inaccurate or incomplete personal data;
- request erasure or blocking of personal data in appropriate circumstances;
- obtain data portability where applicable;
- claim compensation for damages caused by inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data; and
- file a complaint with the National Privacy Commission.
To exercise a right, contact us using the details below and describe your request. We may ask for reasonable information to verify your identity and protect your data. We will respond within the period required by applicable law. You may also opt out of marketing emails using the unsubscribe link in the message or by contacting us.
More information about privacy rights and complaints is available from the National Privacy Commission.
11. Children's privacy
This website is intended for businesses and adults and is not directed to children under 18. We do not knowingly collect personal data from children through this website without appropriate authorization. If you believe a child has provided personal data to us, please contact us so we can review and take appropriate action.
12. Third-party websites and services
Our website may link to third-party websites or services, including an external appointment-scheduling service. Those services operate under their own terms and privacy notices. We encourage you to review their privacy practices before providing personal data. We are not responsible for the privacy or security practices of third parties that we do not control.
13. Changes to this Policy
We may update this Policy to reflect changes in our practices, technology, services, or legal obligations. We will post the revised Policy on this page and update the effective date. If a change materially affects how we process personal data, we will provide additional notice or request consent when required.
14. Contact us
For privacy questions, requests, or complaints, contact:
Hivelabs Technologies Corp.Attention: Data Protection / Privacy
One Griffinstone Building, Commerce Avenue
Filinvest Alabang, Muntinlupa City, Philippines
Email: info@hivelabstech.com
Telephone: +63 2 8401 6047
If you are not satisfied with our response, you may contact or file a complaint with the National Privacy Commission through its official website at privacy.gov.ph.